Privacy Policy
Last updated: 04/12/2025
Introduction
This Privacy Policy describes how Eloge collects, uses, and protects your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your data.
Data Controller
The data controller is Eloge, located at 29 rue Vineuse, 75116 PARIS, France. For any questions regarding the processing of your personal data, you can contact us at renaud@eloge.fr or by phone at 01 53 20 48 10.
Information We Collect
We collect information that you provide directly to us, such as when you contact us through our contact form. This includes: your full name, email address, company or organization name (optional), and the message you send us. We also collect technical information automatically when you visit our website, such as your IP address, browser type, and pages visited through analytics services.
Legal Basis for Processing
We process your personal data based on the following legal grounds: (1) Your consent when you voluntarily submit information through our contact form; (2) Our legitimate interest in responding to your inquiries and improving our services; (3) Compliance with legal obligations. We do not process personal data of children under 16 years of age without parental consent.
How We Use Your Information
We use the information we collect to: respond to your inquiries and requests, provide and improve our services, send you communications related to your requests, comply with legal obligations, and analyze website usage to improve user experience. We do not sell your personal information to third parties.
Data Sharing and Third Parties
We may share your personal data with the following third-party service providers: Brevo (formerly Sendinblue) for email delivery services, Vercel Analytics for website analytics, and our hosting provider. These service providers are contractually obligated to protect your data and only use it for the purposes we specify. We do not transfer your data outside the European Economic Area (EEA) without appropriate safeguards.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 3 years from the date of submission, after which they are securely deleted.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Your Rights Under GDPR
You have the following rights regarding your personal data: (1) Right of access - to know what data we hold about you; (2) Right to rectification - to correct inaccurate data; (3) Right to erasure - to request deletion of your data; (4) Right to restrict processing; (5) Right to data portability; (6) Right to object to processing; (7) Right to withdraw consent at any time. To exercise these rights, please contact us at renaud@eloge.fr.
Right to Lodge a Complaint
If you believe that we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the French data protection authority (CNIL - Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr or by mail at: CNIL, 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.
Cookies
Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.